This place is conveniently located alongside a major road and has incredibly friendly and helpful staff.

Staff were amicable.

All in all it's well priced and comfy hotel, we had a really good stay here. The location was ideal near the centre...

A reasonably priced hotel, I liked it, staff was very very helpful. The property had a particularly good position, by a major dual carriageway. The food I tried was good and they have a lot of meals to choose from.

Great location right next to a restaurant with easy access to Birmingham and nearby areas.

The king room had basic facilities you need, TV and a hairdryer. There was cosy interior. The staff were exceptionally nice and pleasant and the location was easy down hill since last time we stayed.

Everything was fine, the room was cheap, the location was magnificent. The food was nice - plenty of options.

This beautifully redecorated hotel is fantastic and the staff are always friendly and helpful, plus they allow early check-in.

Breakfast was sufficient and typically British

The food choices were good.

Everything was great, truly enjoyed our stay with such a bright, good room, a nice view, and tea/coffee facilities in the bathroom.

This time on the fourth floor the rooms were very clean. The location is ideal for us, only 15 min to the airport Birmingham. parking spaces are also sufficiently available. In the bar you can also eat in case of need. I have not tried breakfast, there is enough tea and a kettle available.

The rooms / carpets are already very worn out

Fish and chips, delicious, crispy, yum, yum.  

it would be cool to have free wifi in the room. because of this, I always sat in the lobby.

We were provided with a spacious, beautifully decorated room with a lovely view, and the room had convenient tea/coffee facilities; the hotel's proximity to the airport was excellent.

Upon arrival the hotel looked tired and run down, there was broken car glass in the car park, the staff were rude and the lifts were not working properly. The room was very basic and had definately seen better days, the bed was the worst i have ever had the misfortune to sleep in. The matress was only about 5 inches thick and extremely uncomfortable. I went down to breakfast the following morning and the having been told the lifts were fixed used it, it got stuck between floors for a minute which was quite disconcerting, the breakfast was not something i would like to experience again. When i complained about the room i was told to like it or lump it it.

everything was fine the staff where very helpfull